Thank you for choosing OE carrier! We are so excited for your new adventures with your little ones and always open to your honest review on Amazon. 
Please watch the following videos to maximize your using experience.
Download the Manual.
Download More Tips.
1. Unfold, adjust, carry
2. Kid's shoulder straps
3. Sunshade
4. Backpack features
5. What if the child falls asleep

Contact us at info@oecarrier.com if you have any questions.